Monday, December 29, 2014

Video Download Blues

Dig We Must

The Cave Digger documentary movie is a tale of an independent creative artist. This post is not about the movie, but instead, about trying to get a valid download of the same.

I decided yesterday to rent a copy of the Cave Digger movie, from the Apple iTunes Store. That was a big mistake. Although the rental was only $4.99, I was mightily frustrated and bummed out when, after the download, that messages appeared saying that a certain display compatible with Digital Rights Management was necessary to view it. I had less than 24 hours to figure that out. Later, after a lot of "drilling down", I was able to submit a complaint to Apple iTunes Store. For what it's worth, maybe I'll get a chargeback to my credit card.  What pissed me off was that as far as I could see, there was no warning about the special requirements on the iTunes movie downloads page. Plus, it was difficult to locate the video file on my drive. I found it with a Spotlight search on my Mac, but to no avail, as I couldn't play it. Apple, and the iTunes bloatware made me feel technically incompetent.

I went back to bed, then later decided to look on the site for the same movie. There it was. I decided to splurge, and I rented it, albeit as "SD" rather than "HD". (The difference I dimly understand.) Almost immediately, Amazon asked me if I wanted to view the movie right away!. I thought that was incredibly generous, and I started to watch it, uninterruptedly.

When I checked my mail in-box, there was an email from Amazon giving me a $1 credit toward the purchase of an MP3. That, IMO, makes for a very satisfactory customer experience.

With which company would you prefer to do business? At this point I'll hold my rather extensive negative opinions of Apple. I have been a long time Apple loyalist but now I can rant on for a long time about Apple's current negative aspects.

Here's a trailer for the movie.

Thursday, December 25, 2014

The Big Chill

Lake Pátzcuaro in Winter

The blindness has been taken away. We have lived here in Michoacán for 9 years, starting with cold and getting colder and colder. You can rationalize as much as you like, but it's cold here in winter, and no amount of delusion can make it warm. We are living in unheated houses! This is lunacy. What were we thinking?

Yes, we have portable space heaters and warm blankets but their reach is limited.

What's the answer? Maybe we need to move somewhere like Melaque.

Global warming is a joke in Michoacán.